Claim software for restoration contractors
Your insurance company has a system. Now you do too.
ClaimTrax is claim tracking built for insurance restoration contractors. Every file, owner, deadline and follow-up in one place—from estimate submitted to supplement settled.
Free for 14 days · No card required
Active claims
Structural — 4412 Hillcrest Dr
CLM-2291 · State Farm
Dana R.
Estimate submitted
2 days
Supplement — 1180 Weaver Rd
CLM-2274 · Allstate
Unassigned
No movement
14 days
Contents — 27 Palmer Ct
CLM-2268 · Progressive
Miguel S.
Awaiting adjuster
5 days
Roof — 908 Marigold Ln
CLM-2255 · Travelers
Dana R.
Supplement settled
Closed
Why contractors use it
Every claim. One file. One owner. One deadline.
Restoration claims stall in the gaps between people. ClaimTrax closes the gaps so nothing sits unnoticed.
Know what's stalled.
ClaimTrax tracks time in status on every file and flags a claim when it goes 48 hours without movement. You open the list and see exactly which claims need a call today.
Give every claim an owner.
Each file carries a name and a next follow-up date. When someone is out or moves on, their claims stay visible and get reassigned instead of going quiet.
Track outcomes with clear reporting.
Closed supplements, time in status, settled values, carrier and location comparisons. Answer how the month is going with numbers instead of an estimate.
How it works
Four steps, every claim, every time.
- 01
Log the claim
Claimant, address, carrier, adjuster, job number. Two minutes at intake.
- 02
Assign an owner
One name on the file, with a follow-up date attached from the start.
- 03
Follow up
ClaimTrax flags the file at 48 hours idle. Log the response and keep it moving.
- 04
Close and report
Record the settled value. The reports update as the claim closes.
Inside the platform
The claim, the follow-ups and the numbers in one view.
Open a claim and you see who owns it, how long it has been idle, every logged follow-up, and how it rolls into your reporting.
Supplement — 1180 Weaver Rd
- Owner
- Unassigned
- Status
- No movement · 14 days
- Adjuster
- R. Keller
- Next follow-up
- Overdue
- Settled value
- Pending
Follow-up activity
Called adjuster. Review in progress, callback promised Thursday.
Today · 9:14 AM · Dana R.
Follow-up flagged — 48 hours with no movement.
Sep 16 · System
Supplement submitted with updated scope and photos.
Sep 12 · Dana R.
Estimate submitted to carrier portal.
Sep 08 · Miguel S.
18
Closed supplements
34
Avg. days to close
$412K
Open exposure
Our first official integration
Already using ProLine? Meet ClaimTrax.
ProLine is the roofing CRM. ClaimTrax keeps claims, owners, deadlines, and follow-ups in view. Now connected through ClaimTrax's first official integration.
Free resource
The Adjuster Translator
Common phrases you hear on a claim, what each one means for your file, and the follow-up to set next.
Early accessBring in help. Keep control of the claim.
Connect with outside supplementers and estimators while keeping the file, documentation and progress together in ClaimTrax.
- 01
Flag a claim that needs outside help.
- 02
Choose a supplementer who knows your carrier and trade.
- 03
They work the file inside ClaimTrax while you watch the status.
- 04
Close it out with the documentation on the claim.
Put your next claim on track.
Load your open claims and see what's moving, what's stalled, and who owns it.
Start your free trialFree for 14 days · No card required